Terms of service
Effective Date: March 25, 2026
1. Overview
These Terms of Service (“Terms”) govern your access to and use of dirtydutys.com (the “Site”), operated by DIRTYDUTYS (“we,” “us,” or “our”).
By accessing the Site or purchasing products from us, you agree to be bound by these Terms. If you do not agree, you may not access or use the Site.
2. Eligibility
You must be at least 18 years old, or the age of majority in your jurisdiction, to make a purchase.
If you are under 18, you may use the Site only with the involvement of a parent or legal guardian.
3. Use of the Site
You agree to use the Site only for lawful purposes. You may not:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Transmit malware, viruses, or harmful code
- Attempt to interfere with the Site’s security or functionality
We reserve the right to restrict, suspend, or terminate access for violations.
4. Product Information
DIRTYDUTYS sells made-to-order products.
- Product images are for illustrative purposes only
- Colors and prints may vary slightly due to screen settings and printing processes
- Product availability, descriptions, and pricing may change at any time without notice
We do not guarantee that products will meet individual expectations.
5. Orders & Payment
- All prices are listed in USD unless otherwise stated
- By placing an order, you authorize us to charge your selected payment method
We reserve the right to cancel, refuse, or limit any order, including but not limited to cases involving:
- Pricing errors
- Product availability issues
- Suspected fraud
- Abusive purchasing behavior (including excessive chargebacks or disputes)
6. Production & Fulfillment
- All products are produced on demand
- Orders are fulfilled through third-party production and shipping partners
- Production typically begins shortly after an order is placed
Once production has started, orders cannot be modified or canceled.
7. Shipping
- Shipping costs and estimated delivery times are shown at checkout
- Delivery estimates are not guaranteed
DIRTYDUTYS is not responsible for:
- Carrier delays
- Lost or stolen packages after delivery
- Customs processing delays
Orders containing multiple items may ship separately.
8. Returns, Refunds & Replacements
All returns, refunds, and replacements are governed by our Return & Refund Policy, which is incorporated into these Terms by reference.
Due to the custom, made-to-order nature of our products, orders may be exempt from cancellation or “cooling-off” rights where permitted by law.
9. Incorrect Information
You are responsible for providing accurate shipping and contact information.
DIRTYDUTYS is not responsible for orders that are delayed, lost, or undeliverable due to incorrect or incomplete information provided at checkout.
10. Intellectual Property
All content on the Site — including designs, graphics, logos, text, and images — is the exclusive property of DIRTYDUTYS and is protected by applicable intellectual property laws.
Unauthorized use, reproduction, or distribution is prohibited.
11. User Reviews & Submissions
By submitting reviews, comments, or other content, you grant DIRTYDUTYS a royalty-free, worldwide, perpetual, irrevocable license to use, reproduce, display, and distribute such content.
You agree not to submit content that is:
- Unlawful
- Misleading
- Abusive
- Offensive
12. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the content, policies, or practices of those websites.
13. Disclaimer of Warranties
The Site and all products are provided “as is” and “as available.”
To the fullest extent permitted by law, DIRTYDUTYS disclaims all warranties, express or implied, including:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
14. Limitation of Liability
To the fullest extent permitted by law, DIRTYDUTYS shall not be liable for any:
- Indirect, incidental, consequential, or special damages
- Loss of profits, revenue, data, or business opportunities
In no event shall our total liability exceed the amount paid by you for the product in question.
15. Force Majeure
DIRTYDUTYS is not responsible for delays or failures caused by events beyond our reasonable control, including:
- Shipping carrier disruptions
- Supply chain interruptions
- Labor shortages
- Natural disasters
- Government actions
16. Indemnification
You agree to indemnify, defend, and hold harmless DIRTYDUTYS from any claims, damages, or expenses arising from:
- Your violation of these Terms
- Your misuse of the Site
17. Governing Law
These Terms shall be governed by and construed in accordance with the laws of British Columbia, Canada, without regard to conflict-of-law principles.
18. Termination
We may suspend or terminate access to the Site at any time, without notice, for violations of these Terms.
Any provisions that should reasonably survive termination will remain in effect.
19. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
20. Entire Agreement
These Terms constitute the entire agreement between you and DIRTYDUTYS regarding use of the Site and purchase of products.
21. Changes to These Terms
We may update these Terms at any time. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.
22. Contact Information
For questions regarding these Terms, contact: